TwentyFeet Blog – Analytics for Facebook, Twitter, Social Media

Our wiki at wiki.twentyfeet.com is down. Please bear with us, while we try to recover …

Our challenges with the Google API should be fixed. There should be no data gaps. Problems? Tell us!

Google Analytics changed its API (http://20ft.org/googleapichange) and we have to adapt. Please be patient while we’re at it. Errors and data gaps may occur.

Please note, that you’ll have to renew your facebook OAuth every 60 days. Here is an explanation and a video: http://20ft.org/fbauthorize

Step by step description of the Facebook reauthorization process on @twentyfeet: http://20ft.org/reauth

Hi friends and users of TwentyFeet,

Due to the alignments of the Facebook-API it is possible to reauthorize an existing Facebook account whenever you want. This reauthorization is needed to be carried out by the user every 60 days at the latest to guarantee a continuous tracking of your data.

If you want to reauthorize a Facebook account connected to TwentyFeet, you have to pay attention which account you are about to reauthorize. After clicking on the “reauthorize”-link, you will be forwarded to a page, where you are presented a list of User, Pages and Groups that your Facebook account is linked to. Once this page is shown to you select the corresponding account to the one you’ve just picked to start the reauthorization process. A reauthorization of all your Facebook accounts at once or simultaneously is not possible at this point.

Here’s a step by step description:

1. Check the remaining time until the expiration of the token by hovering over the lock-icon on the Service Settings screen

2. Select the account you’d like to reauthorize and click on the “Reauthorize”-link followed by clicking on the “Authorize”-button

3. Check the checkbox for the account you would like to reauthorize and scroll down to the end of the page

4. Click on “Track” to continue

5. This screen shows success!

Please also have a look into our previous blog post giving some more infos on the release: http://20ft.org/julyrelease

In case you have further questions please don’t hesitate to get in touch with us via Facebook, Twitter or the green help button within TwentyFeet.

Best regards,

TwentyFeet Support Team

Hallo Freunde und Nutzer von TwentyFeet,

Aufgrund der API-Anpassungen von Facebook ist es seit unserem letzten Deployment vom 11.7.2012 möglich, einen Facebook Account jederzeit zu reautorisieren. Spätestens nach 60 Tagen muss dies durch den User angestoßen zwingend erfolgt sein, um einen durchgängigen Abruf der Daten zu gewährleisten.

Hierbei ist zu beachten, dass man, bei einem Klick auf den “Reautorisieren”-Link, auf eine Seite mit allen Auswahlmöglichkeiten seiner Facebook Pages, Groups und User kommt. Auf dieser Seite muss das gleiche Konto gewählt werden, das auch zuvor ausgewählt wurde. Eine gleichzeitige Verlängerung aller Pages, Groups und User ist leider zum jetzigen Zeitpunkt nicht möglich.

Schritt für Schritt Anleitung:

1. Prüfe, wann die Zugriffsberechtigung für Dein Konto abläuft, indem Du in den Konto Einstellungen über das kleine Schloss-Symbol fährst

2. Wähle ein Konto aus, das Du erneut autorisieren möchtest und klicke auf den “Re-Autorisieren”-Link gefolgt von einem Klick auf den “Autorisieren”-Button

3. Wähle die Checkbox für das Konto, welches Du re-autorisieren möchtest und navigiere bis zum Ende der Seite

4. Klicke auf “Hinzufügen” um weiter zu gehen

5. Great success!

Hier findest Du einige weitere Infos über das letzte Release: http://20ft.org/julyrelease

Solltest Du weitere Fragen haben, freuen wir uns von Dir zu hören!

Viele Grüße

Dein TwentyFeet-Team

We just posted some infos on the release brought to you yesterday. Please have a look here: http://20ft.org/julyrelease

Hi folks,

We’ve just released a new version of TwentyFeet and would like to share the changes with you.

Various performance improvements

Performance Post (“My week on Twitter”)

Until today we were sending all of the Performance Posts on Monday and Tuesday causing heavy loads on our system by new users signing up for our service. We are very happy to welcome all of those new users and would like to give them and our existing users the performance they need to track their Social Media profiles. To get closer to this goal, we are now sending our Performance Post “My week on Twitter” Monday thru Tuesday and Thursday thru Sunday leaving a deployment slot on Wednesday. Once you are preassigned to a specific weekday, you’ll continue to receive the post on this particular day.

Proxy server for static content

With the deployment of the new release we are delivering all of TwentyFeet’s static content via an Amazon Web Services proxy server. Since these systems are distributed all over the world, the content will be brought to you even faster.

Facebook authorization changes

Starting July 5th, 2012 Facebook changed its authorization process.  Until then only one initial authorization was required to enable data gathering from Facebook without a time limit. With  the changes made on Facebook’s side a renewal of your access authorization is required every 60 days. This requires a manual re-authorization carried out by the user to continue tracking Facebook stats within TwentyFeet. You will find more information on this topic here:
https:/wiki.twentyfeet.com/x/AgDs

More bugfixes and improvements

Facebook Pages Insights

In February, Facebook discontinued some of there API-variables. Unfortunately we were developing for a client at this time and weren’t able to make the changes immediately. This led to missing data for a larger number of variables for Facebook Pages. Therefore we would like to say sorry for any inconvenience!

Based on our analysis and users feedback on the most preferred Insights we’ve integrated new Insights. For some of the existing variables we could find an equivalent replacement (Monthly engaged users, Fans – Age and gender). Others were introduced to top off the number of useful variables (Reach for posts, unique visitors, reach organic, viral and paid, numbers of stories about your page pointing out the number of shares, mentions, likes, checkins and many more, external referrers). Before deploying the new Isights we asked Pages users with data before February 12th. to export their data in advance. We hope you’ll like the changes and are looking forward to your feedback.

Custom date range

If you were trying to present your data selecting a custom data range in January you most certainly ran into the situation that the last week was shown. With this release we’ve fixed this bug. Furthermore we’ve fixed an issue not allowing to export a custom data range.

If you have further questions or feedback feel free to get in touch with us. We are looking forward getting to know your needs and wishes.

Thanks,
Your TwentyFeet-Team