TwentyFeet has been for free for our users so far. The free for all-time is finished now as we are happy to announce the integration of a payment process.

About our pricing model

TwentyFeet is a low-priced service. We do need to charge for the service as we do not display ads, sell any information, or have any other revenue streams. All that is needed to enhance this service comes from your fee for TwentyFeet. We’ll start with a very low price.
For the first 30 days of your usage, every account you track with TwentyFeet is free of charge. Apart from that, one twitter and one facebook user stay free forever.

TwentyFeet works with a credit system. You can buy credits for $2.49 each to extend the tracking of your accounts. One credit = one service account for one year.

How to buy credits?

There is a new page in our application: “Credits”. Please find it under “Settings”:

There you can see your current credits as well as an option to buy new ones:

You can then proceed the payment through PayPal. Please follow their instructions.

After you finished the payment process you can come back to our application and will find the increased number of credits.

How to use credits?

On your “Service Settings” you can see the duration for every account:

You can use your credits to extend the tracking for another year:

Just click “Extend now!”. Your number of credits will decrease consequently.

How to set free accounts?

One twitter and one facebook user account are free forever. If you haven’t set your free accounts click on “extend” on the “Service Settings” and you’ll find the option “Set as free account!” on the following page:

What happens to the existing accounts?

Please make sure to set your free accounts for twitter and facebook. The other accounts will expire in 12 days and you will not get any more data if you don’t extend the tracking period. So make sure to buy credits.
Any problems or wishes? Please use our UserVoice for that purpose or contact us on twitter or facebook.

Other new features

You can now switch the service you want to see on the service dashboard through a dropdown:

We added an explanation for our activity stream icons on the activity stream detail pages for an easier understanding what they stand for:

After you add a new account it can take a short while until we can show you all the metrics. We added a mail notification so you don’t have to check if the data generation is finished. Just click the button and we will nudge you via email when your metrics are available.

Feel free to send us feedbach through this blog, UserVoice, twitter or facebook!

Been using Twentyfeet for a month now and doing my monthly KPI report and found a few details missing that I need for my reports:

Facebook Page:

• a way to get the absolute number of status messages I have posted myself on http://facebook.com/soundcloud
• a way to see how many total interactions (likes and comments) we have received on all status messages during the time period selected (usually per month for us).
• is there a way to get the total “impressions” per month (impressions are displayed under each post)

Twitter:

• a way to see the absolute non-total numbers for a selected time range
• a way to separate incoming @-replies, outgoing @-replies and single tweets
• amount of given and received retweets per month
• amount of favorited tweets (incoming) per month.

If you’re able to offer these metrics, I’ve finally found the service I was looking for.

Thanks!

David
SoundCloud

Facebook metrics
We do not distinguish between posts from your friends and yourself so far. We show you only the sum of both. That’s something we will add to our to-do-list.

Likes and comments are something you can already track:

Total impressions are something we have to add (will put it on our to-do-list).

Twitter metrics
The amount of given and received retweets per month are on the “Influence indicators” and “Conversations” widget. Example for retweets received:

The same thing with @-replies given. Incoming @replies are included in “mentions”.

So you should be able to track nearly all of your twitter KPIs. The only thing that is not implemented so far is the number of favorited tweets [see our UserVoice]. It’s something we would like to track but it’s hard to get the data because the twitter API doesn’t deliver it. We hope it will one day. Otherwise we may have to include a third-party-service.

Bonus tip: Create a favorite list for your monthly report

Choose your KPIs and collect them on a favorite list. That should save you a lot of time.