TwentyFeet Blog – Analytics for Facebook, Twitter, Social Media

We are going to deploy a new release starting at 12:30pm CET. Please expect 20ft to be n/a for approx. an hour.

The upgrade is working again. Thanks for hanging in there.

Some users are experiencing issues trying to upgrade. Sorry for that, guys! We are working on a fix.

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TwentyFeet-hardware-problems: http://20ft.org/problems20111221

Within the last 24 hours our technicians have been very busy with some hardware and database problems that occurred due to our growth and high demand for the service. The result is, that we had to implement a backup, that was 10 hours old for about 90% of our users. For those 90% of our existing users all new accounts, that have been created in the past 24 hours have to be recreated manually. For our new users the first day of data will probably be lost.

All users should be aware, that we may be busy fixing things during the next hours and days. Some more inconveniences are possible. Sorry for that.

We published a new version: custom date ranges for paid accounts. More: http://20ft.org/dec2011release

Since the deployment is still ongoing, generating new data is not possible at the moment. We’ll keep you updated!

We are starting the deployment of the new release in an hour. Curious?! Find out what’s new: http://bit.ly/t0vlYs