TwentyFeet Blog – Analytics for Facebook, Twitter, Social Media

The upgrade is working again. Thanks for hanging in there.

Some users are experiencing issues trying to upgrade. Sorry for that, guys! We are working on a fix.

See What Attracts People to Your Business’s Facebook Page: http://j.mp/uPqgQW #Facebook #Page

Five Effective SEO Strategies to Optimize Your Business Blog: http://j.mp/tymvG9

TwentyFeet-hardware-problems: http://20ft.org/problems20111221

Within the last 24 hours our technicians have been very busy with some hardware and database problems that occurred due to our growth and high demand for the service. The result is, that we had to implement a backup, that was 10 hours old for about 90% of our users. For those 90% of our existing users all new accounts, that have been created in the past 24 hours have to be recreated manually. For our new users the first day of data will probably be lost.

All users should be aware, that we may be busy fixing things during the next hours and days. Some more inconveniences are possible. Sorry for that.

We published a new version: custom date ranges for paid accounts. More: http://20ft.org/dec2011release

Since the deployment is still ongoing, generating new data is not possible at the moment. We’ll keep you updated!

We are starting the deployment of the new release in an hour. Curious?! Find out what’s new: http://bit.ly/t0vlYs

Dear TwentyFeet users and friends,

after tomorrows deployment of a new release you might recognize a few changes within TwentyFeet. Here’s what we’ve been working on recently to improve the performance and make it more appealing for you to upgrade to a paid account with more features for a few bucks per year.
From now on the feature range between free account and paid account will differ. It was important for us that free accounts still receives the activity stream and daily activity stream mails as well as 30 days data history. If you need a longer data history, want to make reports with a custom date range or if you want to export your data (.xls and .csv) you might want to consider an upgrade for a few dollars per year. Here’s our prizing modell: http://bit.ly/u5qyb9

Upgrade your free account to a paid account

That’s why you should upgrade a free account to a paid account:

Custom Date Range

This is a new feature for paid accounts that lets you choose an individual time period for your analytics.

Improved Stability and Performance

Scaling our application is still a challenge as users keep “flowing in”. We extended the amount of different databases to improve the performance for our users.

We thank you for your understanding, we try to make the downtime as short as possible. If you have any question or want to let us know anything don’t hesitate to contact us via Twitter, Facebook, support ticket or this blog. You can also add and discuss feature requests in our UserVoice forum.

Your TwentyFeet team